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Job Key No 39696
Job Title/ Category Contract Senior IT Assistant (Bid Ref 60162-1)
Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 30 Jun 2026
Contract Period 01 Aug 2026 to 31 Jan 2027 (6 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Drainage Services Tower, 8 Ying Wa Street, Kowloon; related offices and depots in Hong Kong.
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) Office PC and mobile device support for the Operation and Maintenance (O&M) Branch of the Drainage Services Department.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DSD;
1. Perform IT helpdesk frontline support;
2. Support end users for their PC operation systems, hardware setup, installation and configuration of in-house application system;
3. Setup of Lotus Notes Account, Confidential Mail System(CMS) and Mobile Confidential Mail System (MCMS) and Centrally Managed Messaging Platform (CMMP);
4. Maintenance of desktop PCs, patches, window updates etc.;
5. Assist in setting up of mobile computing equipment and smart phone;
6. Assist in resolving technical issues of network problem and server management;
7. Assist in user acceptance test, training and rollout of internal IT system;
8. Assist in stock keeping and control of equipment inventory record/general computer inventory database;
9. Assist in administrating Mobile Device Management Application System for i-devices;
10. Setup, maintenance and backup NAS (Nework Attached Storage) server;
11. Share and Storage management for File Server;
12. Assist application team for Server Patching and Backup Management Support;
13. Application data analysis workflows utilizing Excel VBA macros; and
14. Liaise with external government department to coordinate applications.
Yrs of Total Post-Quali Exp 0.0
Yrs of Relevant Exp 5.0
Requirements 1. 2 years helpdesk support experience in sizeable company;
2. Have good experience in administration of Mobile Device Management Application System;
3. Knowledge of software (Window 7 / 10, Office 2013 / 2016 / 2021), VBA, PC desktop / notebook / iPad and peripheral device such as printer, scanner, etc.;
4. Good problem-solving skills, self-motivated and independent;
5. Possession of MCITP and CCNA is a plus;
6. Good communication skill and telephone manner; and
7. At least 2-year working experience in Government department.
Technical Skills:
. At least 5 years' experience in PC LAN Support (PLS);
. At least 3 years' experience in Anti-Virus Technology (AVT);
. At least 2 years' experience in Infrastructure (INF);
. At least 2 years' experience in Windows Server 2008/2012 (W12);
. At least 2 years' experience in Networking (NET);
. At least 2 years' experience in Office Automation (OAN);
. At least 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. 1 year's experience in System Backup Operation (BKO) is an advantage;
. 1 year's experience in Data/File Backup Technology (DFT) is an advantage;
. 1 year's experience in Production Database Support (PDS) is an advantage.
Non-technical Skills:
. At least 5 years' experience in customer service (CLS);
. Good coordination skills is a must;
. At least 2 years' experience in work with the Government (GOV);
. At least 1 year's experience in helpdesk call handling (HDT);
. 1 year's experience in site preparation (SPE) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years'relevant experience in a similar post and in a comparable capacity.
Last Update 15 Jun 2026
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363


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