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|
| Job Key No |
39171 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 59674-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
18 May 2026 |
| Contract Period |
01 Jun 2026 to 30 Sep 2026 (3 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Wan Chai (mainly) and offices in 18 districts |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Helpdesk and technical Support
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the HAD;
1. Provision on Helpdesk services and Technical Support for PC and server system
2. Provision of Technical Support for the following projects:-
(a). Configuration of Electronic Recordkeeping System (ERKS)
(b). Replacement of Computers and Upgrade of Office Automation Software
|
| Yrs of Total Post-Quali Exp |
0.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
1. To liaise with users and computer vendors as well as keep proper records for helpdesk services
2. To assist in resuming computer services where appropriate
3. To monitor the healthiness of application systems and IT equipment
4. To perform routine operations including daily computer jobs and data backup
5. To run ad hoc computer jobs, such as data restore
6. To assist in diagnosis and troubleshooting on hardware and software as well as application systems
7. To set up IT equipment for testing and deployment; and to provide on-site and off-site support in non-office hours as and when required
8. To accept any other ICT responsibilities assigned by supervisor
9. May be required to provide technical support during non-office hours on a roster basis
Technical Skills:
. At least 1.5 years' experience in Anti-Virus Technology (AVT);
. At least 1.5 years' experience in Lotus Notes Administration & Technical Support (LON);
. At least 1.5 years' experience in Networking (NET);
. At least 1.5 years' experience in PC LAN Support (PLS);
. At least 1.5 years' experience in Windows 7/8/10 (W10);
. 1 year's experience in Microsoft Active Directory Administration (ADA) is an advantage;
. 1 year's experience in Virtual Private Network (VPN) is an advantage;
. 1 year's experience in Metro Ethernet (MET) is an advantage;
. 1 year's experience in Document Management System (DMS) is an advantage;
. 1 year's experience in Departmental Portal (DPS) is an advantage;
. 1 year's experience in Documentum (DUM) is an advantage;
. 1 year's experience in IT Security (ITS) is an advantage.
Non-technical Skills:
. At least 1 year's experience in work with the Government (GOV);
. 1 year's experience in helpdesk call handling (HDT) is an advantage;
. 1 year's experience in managing Government IT standards (ITG) is an advantage;
. Excellent written English is an advantage;
. Good spoken English is an advantage;
. 1 year's experience in shift work (SFT) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years'relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
04 May 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
