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Job Key No 39120 Job Title/ Category Contract Systems Analyst (Bid Ref 59515-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 08 May 2026 Contract Period 01 Jun 2026 to 31 Jan 2027 (8 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Hong Kong Island Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) To Promote and Support the "IT Innovation Lab in Schools" Programme The main duty is to provide helpdesk support services to all publicly-funded schools in Hong Kong regarding the funding application, maintenance of the thematic portal and provision of support on e-submission from schools. Needs to communicate and collaborate with the school community. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO; The main job duties are as follows : - Collect and review Completion Reports from schools on the organisation and completion of IT-related activities, ensuring accuracy and timeliness of submissions. - Provide helpdesk support and professional advice to schools, with particular emphasis on guiding them in preparing and submitting Completion Reports for IT activities. - Maintain and support the e-portal, with priority on developing and sustaining the e-submission channel for Progress and Completion Reports. - Process and compile statistics derived from schools' Progress and Completion Reports, producing consolidated data for monitoring and evaluation. - Undertake any other duties assigned by supervisors, particularly those related to monitoring, verifying, and consolidating schools' reporting on IT activity completion. Yrs of Total Post-Quali Exp 4.0 Yrs of Relevant Exp 1.0 Requirements - Sound experience in providing helpdesk support and/or consultancy services - Experience in handling of funding application of government funding scheme is preferable - Working experience in providing technical support for schools IT-related activities project is preferable - Knowledge of emerging technologies e.g. artificial intelligence, blockchain, cloud services, big data, Internet of Things, information security, mobile app programming, robotics building / coding, etc. is preferable - Experience in web programming, e.g. html5, php, etc. is a must - Experience in Excel Macro programming and MySQL is preferable - Proficiency on spreadsheet operation and generation of data analysis reports - Rich knowledge of information technology - Experience in organising events (such as exhibition, seminar, etc.) and providing event support is preferable - Good communication and interpersonal skills - Good command of Chinese and English including oral and writing - May be required to work outside normal office hour Technical Skills: . At least 2 years' experience in Web Programming (WEB); . At least 1 year's experience in Web Hosting, Design and Maintenance (WED); . At least 1 year's experience in HTML5 (HT5); . At least 1 year's experience in JavaScript Programming (JAP); . At least 1 year's experience in PHP programming (PHP); . At least 1 year's experience in System Implementation and Maintenance/Support (SIM); . 1 year's experience in IT Application Development and Management (ADM) is an advantage; . 1 year's experience in Electronic Form (EFM) is an advantage. Non-technical Skills: . At least 1 year's experience in customer service (CLS); . At least 1 year's experience in customer relations (ECR); . At least 1 year's experience in helpdesk call handling (HDT); . 1 year's experience in IT in the community e.g. promote the use of IT/IT awareness (ITC) is an advantage; . 1 year's experience in managing Government projects (MGP) is an advantage; . 1 year's experience in work with the Government (GOV) is an advantage; . 1 year's experience in IT advisory and promotion, e.g. exhibition, publication (APR) is an advantage. - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent; - At least 4 years' post-qualification experience in which at least 1 year's relevant experience in a similar post and in a comparable capacity. Last Update 30 Apr 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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