 |
|
| Job Key No |
38824 |
| Job Title/ Category |
Contract Senior IT Assistant (shift duty) (Bid Ref 59281-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
08 Apr 2026 |
| Contract Period |
02 May 2026 to 31 Jan 2027 (8 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Kwun Tong / Wan Chai |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Support for computer equipment setup, helpdesk support during census operation and computer equipment decommissioning for the 2026 Population Census (26C).
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the C&SD;
Support for computer equipment setup, helpdesk support during census operation and computer equipment decommissioning for the 2026 Population Census (26C) and the job duties include but not limited to the following:
- To assist in setting up and testing computers, printers, mobile devices and network equipment; assist in equipment installation, relocation and decommissioning;
- To provide first line helpdesk service to end users and perform helpdesk activities and carry out on-site problem diagnosis according to procedures/guidelines;
- To coordinate with contractors and in-house staff to support computer systems;
- To report progress regularly on tasks assigned;
- To work on shifts (Shift A: approximately from 8am to 5pm, and Shift B: approximately from 1pm to 10pm) and visit C&SD's sub-offices located in Kowloon / Hong Kong Island to provide technical support services, if applicable; and
- Other duties as may be required.
|
| Yrs of Total Post-Quali Exp |
5.0 |
| Yrs of Relevant Exp |
5.0 |
| Requirements |
The staff is required to have solid working experience in the following areas:
1. Solid working experience in IT support, setting up and supporting the use of computer systems and software in the following areas:
- Mobile tablets with Android OS;
- Microsoft Windows; and
- Microsoft Office.
2. Solid working experience in the following areas:
- Information Technology (IT) helpdesk service / end user support (desktop computer, mobile device, LAN/server/email, etc.); and
- Setting up and testing of IT equipment.
Priority will be given to candidates with working experience in the HKSAR Government.
Technical Skills:
. At least 3 years' experience in Mobile / Wireless Communication (MWC);
. At least 3 years' experience in PC LAN Support (PLS);
. At least 3 years' experience in Wireless and Mobile (WLM);
. At least 2 years' experience in Networking (NET);
. At least 1 year's experience in Windows 7/8/10 (W10);
. 2 years' experience in TCP/IP (TCP) is an advantage;
. 2 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage;
. 2 years' experience in Ethernet (ETH) is an advantage;
. 1 year's experience in Internet/ Intranet (INT) is an advantage;
. 1 year's experience in Microsoft Active Directory Administration (ADA) is an advantage;
. 1 year's experience in Broadband Network (BNE) is an advantage;
. 1 year's experience in Router Configuration (ROU) is an advantage;
. 1 year's experience in Virtual Private Network (VPN) is an advantage;
. 1 year's experience in Windows Server 2008/2012 (W12) is an advantage.
Non-technical Skills:
. At least 1 year's experience in customer relations (ECR);
. At least 1 year's experience in helpdesk call handling (HDT);
. 1 year's experience in site preparation (SPE) is an advantage;
. 1 year's experience in work with the Government (GOV) is an advantage;
. 1 year's experience in Government procurement/disposal procedures (GPD) is an advantage;
. 1 year's experience in the management and support of Government systems and services (GSS) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
24 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
