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Job Key No 38820 Job Title/ Category Contract Project Manager (Bid Ref 59293-1) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 08 Apr 2026 Contract Period 01 Jun 2026 to 31 Jan 2027 (8 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Central and North Point Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) The CPM will lead and manage a support team to - provide day-to-day helpdesk and technical support services to end-users; - support live webcasting and video conferencing; - administer user accounts of departmental IT systems; - assist other ITMU teams in design and deployment/rollout of new IT systems; - provide assistance in application maintenance and support for exiting systems; - supervise the projects include: Revamp of Announcements in Public Interest Systems, Revamp of Government News and Media Information System(GNMIS), Strengthen of IT Security Management and Implementation of Centrally Managed Messaging Platform(CMMP) Project; and - supervise the Client-side IT support and supporting live webcasting system for live media events and on-demand videos Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the ISD; The CPM has to lead a team of T-contract staff to - provide technical support services covering email communication, PC workstation, mobile device, Audio-Visual (AV) equipment, local area Network, VPN access, etc.; - manage helpdesk to answer enquiries about IT and AV related technical matters and to provide troubleshooting/on-site support services; - operate a live webcasting system covering live media events and on-demand videos; - assist user sections in operating online meetings/video conferences with overseas/mainland offices and external parties; - perform system administration function of departmental IT systems by managing user accounts and controlling appropriate access rights; - provide security and risk management related support services such as security monitoring/control/patching; - take part in User Interface/User Experience (UI/UX) design, quality assurance review and deployment of client/user software; - provide assistance in various IT project implementations; and - provide assistance in support and maintenance activities for a number of IT systems including Government News & Media Information System. Yrs of Total Post-Quali Exp 8.0 Yrs of Relevant Exp 5.0 Requirements The CPM should - possess substantial knowledge and experiences in helpdesk operations and provision of technical support services to sustain round-the-clock operation of users; - have good technical knowledge in MS Windows, Lotus Notes, desktop PC, mobile device, VPN, Internet/Intranet, video streaming/webcasting and cloud technologies, and be familiar with Government security policies, as well as IT-related standards and guidelines; - have strong customer services skills and be able to communicate efficiently with Government users at all levels and external parties including media organisations and vendors; - provide 24/7 on-call services and work outside normal office hour if needed; and - experience in managing/supporting applications covering on-line publishing, news dissemination and event scheduling, live webcasting, Cloud and VM technologies and digital media/content management would be a definite advantage. Technical Skills: . At least 5 years' experience in Office Automation (OAN); . At least 5 years' experience in PC LAN Support (PLS); . At least 5 years' experience in Windows 7/8/10 (W10); . At least 3 years' experience in Security Incident Detection and Handling (SDH); . At least 3 years' experience in Project Management and Issue Tracking System (PIT); . At least 3 years' experience in Microsoft Active Directory Administration (ADA); . At least 3 years' experience in Confidential Mail System (CMS); . At least 3 years' experience in Endpoint Security Solutions (ESS); . At least 2 years' experience in Information Security Management (ISM); . At least 2 years' experience in Networking (NET); . At least 2 years' experience in IT Operational Management (OPM); . At least 2 years' experience in Wireless and Mobile (WLM); . At least 2 years' experience in Wireless/mobile Email solution (WME); . 4 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage; . 4 years' experience in Lotus Notes Administration & Technical Support (LON) is an advantage; . 1 year's experience in Domino and Lotus Script (DLS) is an advantage; . 1 year's experience in Security Risk Assessment (SRA) is an advantage; . 1 year's experience in IT Security Scanning Tools (SST) is an advantage; . 1 year's experience in Video Conference Technology (VCT) is an advantage; . 1 year's experience in Virtual Private Network (VPN) is an advantage; . 6 months' experience in HTML5 (HT5) is an advantage; . 6 months' experience in Microsoft Officer SharePoint Server Administration (MSP) is an advantage. Non-technical Skills: . At least 4 years' experience in project management (PRM); . At least 3 years' experience in work with the Government (GOV); . At least 3 years' experience in the management and support of Government systems and services (GSS); . At least 2 years' experience in IT Service Management (SMG); . 2 years' experience in quality assurance (QAS) is an advantage; . 1 year's experience in helpdesk call handling (HDT) is an advantage; . 1 year's experience in IT procurement (PRO) is an advantage. - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent; - At least 8 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity. Last Update 24 Mar 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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