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| Job Key No |
38788 |
| Job Title/ Category |
Contract Senior IT Assistant (Bid Ref 59235-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
30 Mar 2026 |
| Contract Period |
01 May 2026 to 31 Jan 2027 (9 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Mainly in Kwun Tong, with work in other district offices as needed |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To continuously provide support to in-house web Geographical Information Systems (GIS) applications and mobile map apps development and implementation of Lands Department
|
| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the LandsD;
- To provide helpdesk service to handle public enquires;
- To provide first line help service to users and perform associated help desk activities using tools provided, if any and carry out on-site inspection and take recovery action according to prescribed procedures;
- To prepare jobs according to prescribed procedures and ensure their successful completion and check completeness and qualities of the computer output;
- To fulfil logging and administrative reporting requirements and assist in preparing statistics and reports;
- To keep stock and monitor stock level of computer supplies and assist in their procurement and payment;
- To update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation; and
- To perform any other duties assigned by supervisor
|
| Yrs of Total Post-Quali Exp |
3.0 |
| Yrs of Relevant Exp |
5.0 |
| Requirements |
The applicant must:
- Have a degree awarded by a university in Hong Kong, or equivalent;
- Be familiar with the use of computer in Microsoft Windows 7, 10 Operating System and use of Microsoft Office Professional software;
- Have good verbal/written and interpersonal communication skills in both Chinese and English; and
- Have solid working experience in handling public enquires and complaint;
Technical Skill:
. At least 3 years' experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 3 years' experience in customer relations (ECR);
. At least 3 years' experience in work with the Government (GOV);
. At least 3 years' experience in helpdesk call handling (HDT);
. Good written English is a must.
- At least 3 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.
|
| Last Update |
24 Mar 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
