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Job Key No 38758
Job Title/ Category Contract Senior IT Assistant (Bid Ref 59250-1)
Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 02 Apr 2026
Contract Period 01 May 2026 to 31 Jan 2027 (9 months)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Sham Shui Po, Kowloon
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) The contract staff will be posted to the Computer Division of RVD to provide PC and LAN support services to the department.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the R&VD;
The major job duties are:
a. To provide help desk and user support services on PC/LAN and Office Automation (OA) software packages and other IT applications;
b. To maintain the PC hardware and software inventory;
c. To provide installation support services on PC/LAN and OA equipment;
d. To liaise with divisional computer officers on computer issues; and
e. To provide support services in procurement of IT equipment and services.
f. To give guidance and supervision to subordinates.
Yrs of Total Post-Quali Exp 5.0
Yrs of Relevant Exp 5.0
Requirements The contract staff is responsible for the front line support duties in relation to the following service areas:
a. Help desk and user support;
b. Installation support;
c. Computer equipment inventory stock taking support;
d. Liaison support with divisional computer officers; and
e. Procurement support.
Technical Skills:
. At least 1.5 years' experience in Microsoft Active Directory Administration (ADA);
. At least 1.5 years' experience in TCP/IP (TCP);
. At least 1 year's experience in Windows 7/8/10 (W10);
. At least 1 year's experience in Lotus Notes Administration & Technical Support (LON);
. At least 1 year's experience in Confidential Mail System (CMS);
. 1 year's experience in IT Security (ITS) is an advantage;
. 1 year's experience in Broadband Network (BNE) is an advantage;
. 1 year's experience in Wireless Technology (WLT) is an advantage;
. 6 months' experience in MySQL (MSQ) is an advantage;
. 6 months' experience in Lotus Notes Application Development (LNA) is an advantage.
Non-technical Skills:
. At least 2 years' experience in helpdesk call handling (HDT);
. At least 1 year's experience in work with the Government (GOV);
. At least 1 year's experience in IT service/outsourcing management (OUT);
. 1 year's experience in customer relations (ECR) is an advantage;
. 6 months' experience in Government procurement/disposal procedures (GPD) is an advantage;
. 6 months' experience in managing Government IT standards (ITG) is an advantage;
. 6 months' experience in managing Government projects (MGP) is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.
Last Update 19 Mar 2026
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Direct Line 2836 0363


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