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| Job Key No |
34230 |
| Job Title/ Category |
Contract Senior Systems Analyst (Bid Ref 54564-1) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
06 Jun 2025 |
| Contract Period |
16 Jul 2025 to 15 Jul 2026 (12 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
Sham Shui Po |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) Government Cloud Infrastructure Services (GCIS) is the new generation government cloud services in support of agile delivery of e-Government services. This CSSA post is responsible for providing client advisory support to B/Ds on GCIS services particularly on Infrastructure-as-a-Service (IaaS) and Database-as-a-Service (DBaaS) as well as managerial assistance to the project manager in overseeing client support team during the migration of applications/systems to new Government data centre complex.
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the DPO;
The post provides client liaison, technical advisory support and coordinate problem resolution services to the project teams of Government B/Ds using GCIS services. The major job duties include:
- assisting the project manager to oversee the operations of the GCIS services as well as the client support team;
- providing technical advices and client support to the project team members on their enquiries and reported issues;
- following with contractors to complete the approved service requests raised by project teams;
- leading and assisting the client support team to resolve complicated problems reported by project teams;
- conducting on the job training to the client support team members to improve and strengthen their client liaison skill and technical knowledge of GCIS services;
- providing continuous improvement suggestions on the client support team operations, its members and/or contractors and executing the improvement plan; and
- assisting the project teams to migrate their applications/systems to the new Government data centre complex.
The candidate may require to provide support services after office hour.
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| Yrs of Total Post-Quali Exp |
6.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
The candidate must possess the following working experience:
(i) at least two-year working experience as a team leader to provide technical advices and support to clients using cloud services;
(ii) at least three-year working experience in cloud computing administration, server virtualisation environment using VMware vSphere, Windows Server, RedHat Enterprise Linux, Storage Area Network (SAN), Software Defined Network (VMware NSX-T preferable), open-source SQL database (e.g. MySQL and MariaDB), Load Balancer, and enterprise grade backup solution;
(iii) Sound knowledge in Container hosting and orchestration platform (e.g. Red Hat Openshift Container Platform (OCP) or its community version (OKD)), Web Application Firewall, Network Attached Storage (NAS) and Object Storage;
(iv) Strong analytic mind and problem solving techniques and good communication skills; and
(v) Hard-working and self-motivated with positive attitudes.
Holder of the following certifications is a definite advantage:
- Microsoft Certified IT Professional (or equivalent); and
- VMware Certified Professional (or equivalent).
The candidate must be able to communicate in written and verbal English and Chinese to deliver his/her duties.
Technical Skills:
. At least 3 years' experience in Data/File Backup Technology (DFT);
. At least 3 years' experience in MySQL (MSQ);
. At least 3 years' experience in Network & System Management (NSM);
. At least 3 years' experience in Server Virtualisation Technology (SVT);
. At least 3 years' experience in Technical Architectural Support (TAS).
Non-technical Skills:
. At least 2 years' experience in customer service (CLS);
. At least 2 years' experience in work with the Government (GOV);
. At least 2 years' experience in IT Service Management (SMG).
- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- At least 6 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
23 May 2025 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
