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Job Key No 22486 Job Title/ Category Contract IT Assistant (shift duty) (shift duty) (Bid Ref 44901-3) Number Of Vacancy 2 Relevant Field Others Nature Contract Deadline 08 Apr 2026 Contract Period 01 May 2026 to 31 Jan 2027 (9 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Shatin Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) The work location is located in LCSD Headquarters, Shatin, New Territories. Most of internal computerized applications, public applications, the major network and system infrastructure of LCSD, etc. are housed inside the location. Currently, there are more than 60 server racks containing around 600 computer equipment in the Location including network equipment, SAN equipment, UNIX /LINUX/Windows servers, data backup equipment, etc. Project to provide daily support services including but not limited to equipment health checking, maintenance services working with various maintenance contractors, backup tape management, equipment hosting management, incident / fault notification and reporting. Due to the possible change of Location, LCSD reserve the right to instruct the contractor to redeploy the man-resources to other work Location(s) by giving prior notice one month in advance. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD; 1. To operate and manage computers and associated equipment/facilities in strict compliance with established standards and procedures; to continuously monitor system performance; and to proactively perform all routine maintenance tasks. 2. To execute job tasks in an organized manner, strictly adhering to prescribed workflows; to oversee progress ensuring successful completion; to thoroughly verify the integrity of output results and commit to ensuring high-quality computer-generated deliverables. 3. To fulfil all systematized logging and administrative reporting obligations; to proactively compile and analyse statistical data; to assist in the preparation of various reports, providing accurate references for management decisions. 4. To keep stock and monitor stock level of computer supplies. 5. To update and maintain inventory records of computer hardware; perform inventory checking on equipment; and maintain procedure manuals and documentation. 6. To perform on-the-spot trouble shooting works. 7. To check result of processing, identify system malfunctions and initiate corrective actions. 8. To monitor progress of jobs running in machines and maintain proper logs and records. 9. To record and report machine utilization and failure incidents. 10. To monitor and advise on environmental matters of computer room and related area. 11. To monitor the installation and operation of environmental facilities in computer room. 12. To work in shift duty including weekends / public holidays on roster, and on-call duty basis. 13. To perform any other duties as assigned by senior officers. Yrs of Total Post-Quali Exp 1.0 Yrs of Relevant Exp 2.0 Requirements 1. Have at least 1.5 years of working experience in network operation 2. Have at least 1.5 years of experience in operating Windows 10/Windows Server 2012 or above. 3. Have at least 1 year of working experience in Customer Relations 4. Experience in basic UNIX will be an advantage. 5. Good command of written and spoken English and Chinese; and 6. Good communication skill is required. Technical Skills: . At least 1.5 years' experience in Internet/ Intranet (INT); . At least 1.5 years' experience in Windows 7/8/10 (W10); . At least 1.5 years' experience in Windows Server 2008/2012 (W12); . 1 year's experience in UNIX (UNX) is an advantage. Non-technical Skill: . At least 1 year's experience in customer relations (ECR). - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 1 year's post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity. Last Update 23 Mar 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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