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Job Key No 22483 Job Title/ Category Contract Senior IT Assistant (Bid Ref 44897-3) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 08 Apr 2026 Contract Period 01 May 2026 to 31 Jan 2027 (9 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base Shatin Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) The work location is located in LCSD Headquarters, Shatin, New Territories. Most of internal computerized applications, public applications, the major network and system infrastructure of LCSD, etc. are housed inside the location. Currently, there are more than 60 server racks containing around 600 computer equipment in the Location including network equipment, SAN equipment, UNIX /LINUX/Windows servers, data backup equipment, etc. Project to provide daily support services including but not limited to equipment health checking, maintenance services working with various maintenance contractors, backup tape management, equipment hosting management, incident / fault notification and reporting. Due to the possible change of Location, LCSD reserve the right to instruct the contractor to redeploy the man-resources to other work Location(s) by giving prior notice one month in advance. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD; 1. To lead a team in the Data Centre for the delivery of IT services including system operation, production/data control, network support/operation and help desk, and facilities management. 2. To plan and optimize use of resources in the Data Centre to meet target schedules; ensure committed service levels are met. 3. To oversee the provision of computer services through performance management, problem/incident management, security management, facilities management; liaise with parties concerned in major incidents and take escalation procedures if required. 4. To ensure housekeeping and backup jobs are completed in accordance with the predefined schedule. 5. To give advice on site preparation/facilities management work; participate in site acceptance, system and/or application acceptance; ensure that proper record and documentations are provided, maintain equipment/configuration records. 6. To implement standards and procedures; propose changes for improvement. 7. To enforce physical and system security; perform security monitoring; assist technical support team in applying fix. 8. To co-ordinate with support staff, users and vendors for operational matters and preventive maintenance activities. 9. To maintain computer equipment inventory and perform annual checking. 10. To provide training and supervise team members. 11. To perform administrative duties including shift roster arrangement, timesheet preparation, overtime management, issuing of monthly operational and statistical reports and etc. 12. To carry out any other duties as assigned by the supervisor. Yrs of Total Post-Quali Exp 5.0 Yrs of Relevant Exp 5.0 Requirements 1. Have at least 5 years of working experience in network operation 2. Have at least 5 years of experience in operating Windows 10/Windows Server 2012 or above. 3. Have at least 5 years of working experience in Customer Relations 4. Experience in basic UNIX will be an advantage. 5. Good command of written and spoken English and Chinese; and 6. Good communication skill is required. (Note: May be required to work irregular hours; and to work during typhoons, Rainstorm Black Warning and other emergencies.) Technical Skills: . At least 5 years' experience in IT Operational Management (OPM); . At least 3 years' experience in UNIX (UNX); . At least 3 years' experience in Windows 7/8/10 (W10); . At least 3 years' experience in Windows Server 2008/2012 (W12). Non-technical Skill: . 3 years' experience in customer relations (ECR) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity. Last Update 23 Mar 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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