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Job Key No 22480 Job Title/ Category Contract Senior IT Assistant (shift duty) (Bid Ref 44893-3) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 08 Apr 2026 Contract Period 01 May 2026 to 31 Jan 2027 (9 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base LHR & CSW Data Centre Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) The CSITA is mainly deployed to provide computer operation services and facility management services for LHR Data Centre and CSW Data Centre are required. The computer operation services of LHR Data Centre and CSW Data Centre include helpdesk operation and network monitoring of multiple major IT systems and networks running on a round-the-clock basis throughout the year including public holidays. The facility management services include provision of support services to Uninterruptible Power Supply System, Air-cooling System, Water Detection System, Fire Suppression System, equipment inventory control and physical security control of the data centre, etc. Due to the possible change of Location, LCSD reserve the right to instruct the contractor to redeploy the man-resources to other work Location(s) by giving prior notice one month in advance. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD; 1. To deliver IT services including system operation, network support, helpdesk support and facilities management. 2. To plan and optimize use of resources in the Data Centre to meet target schedules; ensure committed service levels are met. 3. To oversee the provision of computer services through performance management, problem/incident management, security management, facilities management; liaise with parties concerned in major incidents and take escalation procedures if required. 4. To ensure housekeeping and backup jobs are completed in accordance with the predefined schedule. 5. To give advice on site preparation/facilities management work; participate in site acceptance, system and/or application acceptance; ensure that proper record and documentations are provided, maintain equipment/configuration records. 6. To implement standards and procedures; propose changes for improvement. 7. To enforce physical and system security; perform security monitoring. 8. To co-ordinate with support staff, users and vendors for operational matters and preventive maintenance activities. 9. To maintain computer equipment inventory and perform annual checking. 10. To perform administrative duties including timesheet preparation, issuing of monthly operational and statistical reports, etc. 11. To arrange and escort the backup data media for off-site storage at other premises and maintain the media record. 12. To carry out any other duties as assigned by the supervisor. Yrs of Total Post-Quali Exp 5.0 Yrs of Relevant Exp 5.0 Requirements The suitable candidate should be able to: 1. Able to deliver the overall computer operation services and facility management for LHR Data Centre and CSW Data Centres; and 2. Able to lead a team through performance management, problem, management, incident management, security management, service level management and resources management, etc. (Note: May be required to work irregular hours; and to work during typhoons, Rainstorm Black Warning and other emergencies.) Technical Skills: . At least 3 years' experience in Experience in Datacentre Maintenance (DCM); . At least 2 years' experience in UNIX (UNX); . At least 2 years' experience in Windows 7/8/10 (W10); . At least 2 years' experience in Windows Server 2008/2012 (W12). Non-technical Skill: . 2 years' experience in customer relations (ECR) is an advantage. - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 5 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity. Last Update 23 Mar 2026 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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