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Job Key No 22479 Job Title/ Category Contract IT Assistant (shift duty) (Bid Ref 44891-4) Number Of Vacancy 1 Relevant Field Others Nature Contract Deadline 13 Jun 2025 Contract Period 31 Jul 2025 to 31 Oct 2026 (15 months) Payroll under InfoTech Employer Business Government T26 Contract Location Base HKCL Data Centre Work in Guangdong Province N/A Monthly Salary Range HK$ N/A - N/A Project Nature (T26) The Smart Library System (SLS), provides a one-stop search allowing users to navigate a vast array of information sources, including digital images such as photos, maps, old Hong Kong newspaper clippings, posters, manuscripts, etc. via the Internet or through the workstations in the Hong Kong Central Library, the major and branch libraries across the territory. Aside from the digitized materials, the system contains of non-digitized audio-visual materials such as CD, VCD, DVD, CD-ROMs, and vinyl records. Users can access to these high quality resources such as educational and cultural documentaries, films, cartoon animations, photos, subject talks etc. for entertainment as well as learning purposes. Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD; 1. To operate computer and associated equipment/facilities according to prescribed standards and procedures; monitor their performance; and perform routine maintenance. 2. To prepare jobs according to prescribed procedures and ensure their successful completion; check completeness and ensure high qualities of computer output. 3. To fulfil logging and administrative reporting requirements; assist in preparing statistics and reports. 4. To keep stock and monitor stock level of computer supplies. 5. To update and maintain inventory records of computer hardware; perform inventory checking on equipment; and maintain procedure manuals and documentation. 6. To perform on-the-spot trouble shooting works. 7. To check result of processing, identify system malfunctions and initiate corrective actions. 8. To monitor progress of jobs running in machines and maintain proper logs and records. 9. To record and report machine utilization and failure incidents. 10. To monitor and advise on environmental matters of computer room and related area. 11. To monitor the installation and operation of environmental facilities in computer room. 12. To work in shift duty including weekends / public holidays on roster, and on-call duty basis. 13. To perform any other duties as assigned by senior officers. Yrs of Total Post-Quali Exp 1.0 Yrs of Relevant Exp 2.0 Requirements 1. Have at least 1 year of working experience in network operation. 2. Have at least 1 year of experience in operating Windows 8/Windows Server 2012 or above. 3. Have at least 1 year of working experience in Customer Relations. 4. Experience in basic UNIX will be an advantage. 5. Good command of written and spoken English and Chinese; and 6. Good communication skill is required. Technical Skills: . At least 1 year's experience in Internet/ Intranet (INT); . At least 1 year's experience in Windows 7/8/10 (W10); . At least 1 year's experience in Windows Server 2008/2012 (W12); . 1 year's experience in UNIX (UNX) is an advantage. Non-technical Skill: . At least 1 year's experience in customer relations (ECR). - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent; - At least 1 year's post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity. Last Update 30 May 2025 Apply To itcareer@infotech.com.hk Direct Line 2836 0363

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