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| Job Key No |
22462 |
| Job Title/ Category |
Contract IT Assistant (non-shift duty) (Bid Ref 44845-4) |
| Number Of Vacancy |
1 |
| Relevant Field |
Others |
| Nature |
Contract |
| Deadline |
19 May 2026 |
| Contract Period |
01 Jul 2026 to 31 Jan 2027 (7 months) |
| Payroll |
under InfoTech |
| Employer Business |
Government T26 Contract |
| Location Base |
SHATIN / WANCHAI |
| Work in Guangdong Province |
N/A |
| Monthly Salary Range HK$ |
N/A - N/A |
| Project Nature |
(T26) To participate in Helpdesk and general administration support for desktop PCs and miscellaneous OA/ IT systems
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| Duties |
- Serve a contract assignment under InfoTech's headcount, full-time second to serve the LCSD;
- Provide Helpdesk support to the IT users concerned
- Perform user accounts administration support
- Answer user enquiries and report issues to the application support team
- Assist in preparing documents for system maintenance support
- Perform user co-ordination work and miscellaneous support related to desktop PCs/ Email/ OA services
- Provide on-site troubleshooting/ support for IT users located in LCSD offices
- Participate in the rollout of Centrally Managed Messaging Platform (CMMP) in LCSD
- Provide ad-hoc/ on-call support for urgent production system incidents and support activities during non-office hours
- Undertake any duties as assigned by supervisor
|
| Yrs of Total Post-Quali Exp |
2.0 |
| Yrs of Relevant Exp |
2.0 |
| Requirements |
- At least 1 years solid experience in supporting PC Clients running on Microsoft platform, Internet applications, Lotus Notes Mail System
- At least 1 year solid experience in Helpdesk Call Handling and / or application testing
- Good communication skills, mature, self-motivated and ability to work independently
- Proficient in both spoken and written English and Cantonese
- Holder of Microsoft Certified IT Professional (MCITP) or Microsoft Certified Professional (MCP) or equivalent is preferred
- Working experience in supporting Lotus Notes / Email applications and/or user account administration support is preferred
- Experience in Centrally Managed Messaging Platform (CMMP) service rollout is preferred
Technical Skills:
. At least 2 years' experience in Confidential Mail System (CMS);
. At least 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 1 year's experience in Office Automation (OAN);
. At least 1 year's experience in PC LAN Support (PLS);
. 1 year's experience in Internet/ Intranet (INT) is an advantage.
Non-technical Skills:
. At least 2 years' experience in work with the Government (GOV);
. At least 2 years' experience in helpdesk call handling (HDT);
. Good coordination skills is an advantage.
- At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
- At least 2 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
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| Last Update |
05 May 2026 |
| Apply To |
itcareer@infotech.com.hk |
| Direct Line |
2836 0363 |
